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Terms & Conditions

Welcome to AT Care (a service of Aishwaryam Trust). By using our website and services, you agree to the following terms and conditions.

1. Clinical Services

Our home nursing, doctor consultations, and palliative care services are provided based on the medical information provided by the family/patient during booking. While we strive for excellence, clinical outcomes vary by condition.

2. Booking & Confirmation

An enquiry made via our public portal does not constitute a guaranteed clinical appointment. Our coordinator will call you to confirm the date, time, and patient details before any visit is scheduled.

3. Payments

All online payments are processed securely through Razorpay. Fees for medical visits, nursing services, or medicines delivered are non-refundable once the clinical service has been initiated.

4. Liability

Aishwaryam Trust and its staff are committed to providing first-class empathetic care. In emergency situations, families are advised to contact their nearest hospital directly in addition to calling our palliative team.

5. Cancellations

Patients/families are requested to inform our clinical coordinator at least 2 hours before the scheduled home visit time for any cancellations or rescheduling.

Terms are subject to change by Aishwaryam Trust. Your continued use of the AT Care system signifies your acceptance of these terms.